Bring Advanced Red Light & PEMF Therapy Into Your Home

Privacy Policy

Last Updated: August 4, 2025

At Lucears.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how your data is collected, used, and shared when you visit or make a purchase from our website, in accordance with global privacy regulations.

Section 1 – Information We Collect

When you visit our store or make a purchase, we may collect the following types of information:

  • Personal Information: Your name, address, phone number, and email address.

  • Order and Payment Information: Details required to process your order, refunds, and returns.

  • Device Information: IP address, browser type, time zone, and cookies.

  • Browsing Behavior: Pages viewed, products visited, and time spent on the website.

Section 2 – How We Use Your Information

We use your information to:

  • Process orders, payments, and product deliveries.

  • Send order confirmations, shipping updates, or promotional offers (with your consent).

  • Improve website design, functionality, and performance.

  • Detect fraud and ensure secure shopping.

  • Comply with legal and regulatory obligations.

Section 3 – Consent and Your Choices

How do you give consent?
By submitting your personal information to complete a purchase, place an order, or subscribe to marketing messages, you consent to our collection and use of this information for those specific purposes.

How can you withdraw consent?
You may withdraw your consent at any time by contacting us at:
📧 support@lucears.com

Section 4 – Disclosure to Third Parties

We do not sell your personal information. However, we may share your information with:

  • Trusted service providers (such as payment processors, shipping partners).

  • Government or legal authorities, when required by law.

  • Business successors in the case of a merger or acquisition.

All third parties are contractually obligated to protect your data.

Section 5 – Shopify and Payment Security

Our store is hosted on Shopify Inc., which provides a secure platform for e-commerce.

  • Payment Information: If you use a direct payment method (e.g., credit card), your data is encrypted and processed according to PCI-DSS compliance standards.

  • Shopify stores your data only as long as necessary to complete your transaction.

  • We do not store your full credit card information on our servers.

Section 6 – Cookies and Tracking

We use cookies to:

  • Track your shopping cart activity.

  • Measure website performance and user engagement.

  • Improve overall user experience.

Common cookies used:

  • _session_id: Tracks session data (referrer, landing page).
  • cart: Stores cart contents for 2 weeks.
  • _shopify_visit: Records visit timestamps.
  • storefront_digest: Used to authenticate access to password-protected pages.

You may manage cookie preferences via your browser settings or any cookie banner (if applicable).

Section 7 – Data Security

We take data security seriously. Your personal information is protected through:

  • SSL encryption during data transmission.

  • AES-256 encryption for data storage.

  • Industry-standard firewalls and PCI-DSS compliance.

While no method is 100% secure, we follow best practices to safeguard your data.

Section 8 – Age of Consent

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any of your minor dependents to use this site under your supervision.

Section 9 – International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed on servers located in the United States. We implement appropriate safeguards in compliance with applicable data protection laws.

Section 10 – Policy Changes

We reserve the right to update this privacy policy at any time. Changes will take effect immediately upon posting on this page. Significant changes will be clearly indicated at the top with a revised date.

Section 11 – Contact Us

To access, correct, amend, or delete any personal information we hold about you, or if you have questions or concerns about this policy, please contact our Privacy Officer:

📧 Email: support@lucears.com
🌐 Website: https://www.lucears.com